Frequently Asked Questions
Everything you need to know about bringing art to your home.
What materials are used for POSTERA prints?
We use museum-grade 200gsm archival matte paper and fade-resistant pigment inks to ensure your artwork stays vibrant for decades.
Do the posters come with frames?
You can choose to purchase your prints unframed or select one of our premium timber, black, or white frames which arrive ready to hang.
How long will it take for my order to arrive?
Orders are typically processed within 2-3 business days. Shipping usually takes 5-10 business days depending on your location.
Is your packaging eco-friendly?
Yes, we are committed to sustainability. All posters are shipped in reinforced, recyclable cardboard tubes or flat-packs to minimize plastic waste.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your art arrives damaged or isn't what you expected, contact us for a replacement or a full refund.
Do you offer international shipping?
Yes, POSTERA ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout.